We located in Suzhou City, Jiangsu Province, China, 100km west of Shanghai...
Yes, CHI invested the hardware factory in 2014, and the garage door factory was built in 2018.
You could send your request to this mail address: sales@chihw.com, your request would be assigned and handled.
To get a quote for CHI garage doors and hardware, you can contact our sales team via phone or email, or fill out the inquiry form on our website. Please provide details about your required specifications, and any customization needs to help us prepare an accurate quote.
As a custom garage door & hardware manufacturer, we produce them according to specific order requirements and maintain a stock inventory.
Yes, CHI offers customization services for garage doors. We can design and manufacture garage doors to meet specific dimensions, material requirements, and specifications to ensure they fit perfectly into your need.
Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you consult our sales representatives.
Please feel free to contact us via phone or email to check product. Our sales representatives will be happy to check our inventory for you and provide a prompt reply on stock status and delivery options.
CHI believe that most customers purchase garage doors a certain level of quality then they look for the lowest price they can get. CHI has always provided the best quality at the most reasonable pricing in the industry. We may not always be the cheapest but at the level of quality you need in your need, you will not find a better buy.
Yes, we can provide most documentation including Certificates of Analysis / Conformance, Insurance, Origin, and other export documents where required.
Yes, CHI provides comprehensive technical support for the installation and operation of our garage doors. Our team can assist with on-site or remote installation, troubleshooting, and optimizing performance to ensure your system operates efficiently.
The lead time for custom products varies based on the complexity of the design and current production schedules. Typically, it ranges from a few weeks to a few months. Our sales team can provide a more accurate estimate based on your specific requirements.
For samples, the lead time is about 7 days. For mass production, the lead time is 30-60 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
Yes, we always use high quality export packaging. Specialist packaging and non-standard packing requirements may incur an additional charge.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
